Change Management Skills for technical professionals and employees in production


Simon Avramovski & Danco Uzunov, 21-22.10.2010, M6 Educational Centre

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Seminar overview

The 2-day workshop will concentrate on contemporary approaches, practices and tools for organizational learning and managing change initiatives. It has two inter-locked goals: (a) to demonstrate how business organizations translate their overall business goals into sound action plans and (b) how to effectively approach and manage challenging change initiatives with one ultimate purpose: How to create a self-learning, innovative organization with capability to continuously improve its management processes and overall business performance.

Who Should Attend

· Middle and line managers within business organization with responsibility to contribute, to design and implementation of change management initiatives
· Companies are encouraged to send groups of 2-3 participants to work on their imminent change management challenges

How will you benefit?

· Learn contemporary approaches and practices with regard to change management purpose and processes in business organizations
· Learn and exercise how to effectively link (and measure) strategic business goals with concrete improvements in internal organizational capabilities
· Attain and practice tools for organizational learning and change management
· Adopt basic concepts and tools for effective project management


Day 1 (21, October, 2010)

12:00 - 12:15 Registration and Coffee

12:15 - 12:30 Introduction to the Workshop and Day 1 agenda

12:30 – 13:00 Module 1: Approaches to business strategy implementation
· Introduction to the workshop
· Interactive discussion: Why change and what needs to be changed?
· Translating strategy formulation into change management plan
· The need for communicating the strategy across organization

13:00 – 14:00 Module 2: Performance management system as strategy implementing tool
· The Balanced Scorecard as comprehensive PMS
· From Strategy Map to Action Plan
· Case study: Translating strategy into change management program
· Interactive discussion

14:00 – 14:15 Coffee Break

14:15 – 15:30 Module 3: Contemporary organizational learning & change approaches
· Systemic approaches to organizational learning and change management
   - The five disciplines of organizational learning and change
   - Theory U (overview)
· Interactive Exercise: Key challenges of change initiatives
· Overview of tools and techniques for organizational change
· The Beer game (case study and handout from homework) – optional

15:30 - 15:45 Wrap up of Day 1

Day 2 (22, October, 2010)

12:00 - 12:15 Registration and Coffee

12:15 – 13:15 Module 4: Project management skills for executing change initiatives
· Project management framework and tools
   - Project management framework
   - Identifying and formulating a project/task
   - Decision making tools (case illustrations)
   - Implementation planning and budgeting tools
· Team building aspects and tools

13:15 – 15:30 Module 5: Exercise: Project team building and implementation planning (group exercise and presentations) – including coffee break
· Exercise 1: Project Team Building
· Exercise 2: Project Implementation Planning
· Group presentations and discussions

15:30 – 15:45 Workshop Summary
· Summary and final reflections on change management process
· Other building blocks of change management
· Further needed management skills and tools

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Simon Avramovski
Leader of the Management Consulting & Corporate Finance practice – is a professional with more than 18 years of broad experience working as a management consultant, project development and preparation specialist, management trainer, and consulting engineer. He has an extensive experience working with private sector businesses, public sector agencies, local government, and NGO’s.
Mr. Avramovski’s professional expertise involves: corporate strategy formulation and planning, corporate finance, investment and business planning, project design, financial and economic evaluation, organizational development, and local & regional economic development. He has a wide cross-sectoral project experience in the following industries: manufacturing, agribusiness, services industries (construction, tourism, retail pharmaceutical chain, advertising, and real estate), municipal environmental infrastructure, and public sector services.
In the past decade, Mr. Avramovski has worked on a number of internationally funded development and technical assistance projects in Macedonia and the Southeast Europe region as a local and regional consultant, trainer and technical advisor. Currently he is a M.Sc. candidate at the University of Mechanical Engineering in Skopje, on the thesis Contemporary Approaches and Global Practices to Organizational Learning.
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Danco Uzunov
Leader of the Infrastructure & Public Sector Development Services practice in PointPro Consulting is an experienced management consultant and engineer. He has 20 years of experience in engineering and environmental infrastructure project identification, development and management; providing consulting services, training and technical assistance in the development sector in the CEE/NIS region. His project experience includes project management, feasibility assessment, direct design, design specification and tender preparation, and supervision of construction of engineering and environmental infrastructure projects. Technical assistance program experience includes institutional capacity-building services, project monitoring and evaluation, grants administration and monitoring and training. Extensive experience working with public institutions, businesses, international donors and civil society NGOs.
Mr. Uzunov has worked on a number of internationally funded development and technical assistance projects in Macedonia and the CEE/NIS region as a local and regional consultant and technical advisor. Among other assignments he was responsible for development, monitoring and evaluation of environmental projects financed by $24 million collaborative grants program, which used grants to link CEE/NIS businesses and local governments with counterpart organizations in the US or other countries in the region.
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