Course Tourism and Hospitality development

Tourism and hospitality development

The unique value proposition that each country has can be easily turned into a great strength in terms of tourism and hospitality and it is on us to use that to our advantage. It’s always important to know how to use your natural resources but never abuse them, so tourism can grow. The M6 Educational center offers the opportunity to get hospitality know-how from experienced experts and to develop professional hotel competencies such as effective communication skills, good customer service skills, leadership, and teamwork. You will immediately become effective within the hospitality and tourism industry through understanding the principles of a range of hospitality operations, including front desk operations, housekeeping, and food and beverage production.

Tourism and hospitality development

Dritan Mezini

Dritan Mezini is the founder and the Executive Director of DM Consulting Services (www.dm-consulting.biz) in Albania and in Kosovo. He is also the founder of the well-known regional online job portal www.duapune.com.

Dritan lived, in the USA starting from 1996 till early 2004.

Regarding the Labor Market engagement, Mr. Mezini is a member of National Labour Council, Board Chairman of VET School “Gjergji Canco”.

Dritan is active in the majority of future jobs and skills topic, digital transformation, startup, entrepreneurship and innovation activities in Albania, Kosovo and in the region. He has participated as a juror and mentor in many startup activities in Albania and in the region.

Dritan volunteers and drives activities supporting the community, sport ecosystem and environment.

Modules covered:

Intercultural management, International Human Resource Management & Negotiations

Ljupco Veleski

Modules covered:

International Business Management

International Sales

Tanja Evrosimovska

She is always active in socially responsible projects of the business community, a member of several chambers of commerce and associations, a member of the world Academy of International Business.

Goran Cvetinov

Cvetinov is the General Manager of Neptun Macedonia. As an experienced senior manager, he participates in the development of the retail network of the company in which he has been working for more than 24 years.

In the period from 2013 to 2015, Goran Cvetinov is the General Manager of the company Neptun Electronics in Serbia, thus gaining experience in other markets.

He is fluent in English, Macedonian, Serbian and Croatian.

His professional work for more than 25 years enabled Neptun Macedonia to be a market leader for many years.Integrity and professionalism in his work is also recognized by the organization “Men of the Year” which awarded him with the “Manager of the Year” award for 2021.

Modules covered:

Global Sourcing & Logistics

Gordana Dineska

Gordana Dineska is Head of the Department for Customs and Tax Procedures in Customs Administrations of North Macedonia.

Modules covered:

Global Sourcing & Logistics

Katerina Kostovska

Katerina is global sales manager for Tikves wines and is part of the team for more than 15 yrs.

She is in charge for positioning and sales of the brand on the markets in EU, USA and China.

Katerina is a consultant for sales and international business and wine judges to Mundus Vini and Concours de Mondial Bruxelles.

Modules covered:

International Sales

Intercultural management, International Human Resource Management & Negotiations

Elena Todorova

Elena Todorova is the Executive Director of AM Broker AD.

With her extensive theoretical and practical experience in the field of insurance, covering multiple work-related aspects, she plays a crucial role in setting the path for the strategic development of her area of expertise.

Elena Todorova is а graduatedeconomist and at the moment completing the Masters Studies in Finance, with special focus on Cyber Insurance at the University American College.

She is fluent in English, Macedonian, Serbian and Bulgarian.

Modules covered:

International Financial Management

Nikola Mizo

Nikola Mizo, Director of Profit Center Chemicals Cosmetics Botanicals is an experienced executive with a 20-year experience in the SEE region. His has a diverse carrier ranging from investment banking and corporate finance to FMCG and fine chemicals businesses.

After graduating with a double major in Political Science/International Relations and History from the American Univiersity in Bulgaria, he continued his education in London, UK, getting an MBA from Huron University – USA (currently Hult university) in 1999.

Shortly after he joined the Investment banking division in HSBC – London where he worked on many different projects in the CEE region with a special focus on utility companies and telecoms.

Nikola heads three separate production and sales units within the company with diverse product lines sales channels and markets in multiple countries and regions and is responsible for well-known brands as Becutan and Good Nature.

He is also very much familiar with quality standards and market requirements and technological processes and needed for export and product placement on different markets and is constantly involved in the system improvements in the company.

He is fluent in Macedonian, English, Serbian and Bulgarian.

Modules covered:

International Sales

Stevica Charapic

He is fluent in English and Serbian/Croatian.

Modules covered:

Global Sourcing & Logistics

Marta Naumovska Grnarova

She is fluent in English, Macedonian, Serbian and Croatian, Greek.

Modules covered:

International Marketing

Marijana Andrikj

Marijana Andrikj, MSc is among the leading professionals in the field of tax and business counseling.

Founder of Marand Consultants and certified accountant since 2005. In charge for more than 80 clients from different industries and sizes with special focus on the IT industry and foreign investors, beneficiaries in technological industrial development zones.

She graduated from the Faculty of Economics in 2001 and holds a master’s degree from the Faculty of Law at the University “St. Cyril and Methodius”- Skopje in 2019, Business Law – Payroll and benefits in Macedonia.

Longtime consultant to professional organizations with active participation in various initiatives and projects to improve the business climate in Macedonia through interventions and proposals for improving the laws in the field of taxation and labor relations.

She is fluent in English, Croatian and Italian language.

For more than 25 years of professional experience in the business world, she acquires knowledge and skills to support start ups as well as tools for process improvement in mature businesses.

Modules covered:

International Financial Management

Kastriot Arifi

Other notable experiences include the working for a globally renowned research company Canadean LTD, responsible for the regional markets of Kosovo, Albania and Macedonia, as research consultant involved in producing in-depth market insight reports through qualitative market research.

Modules covered:

International Marketing

Elena Mladenovska Jelenkovikj

Strategy, marketing & business development

Marketing and Communication – Product development – Pricing – CRM – Sales – Change Management

She is constantly seeking for new professional and private challenges which will make positive difference in the working environment and the society, that way enhancing efficiency and wider business impact. Self-challenging for constant personal and professional development.

Areas of expertise: Strategy, Business Development, International Marketing, Product Development, Pricing, Operational Management, Innovation, Business Intelligence, CRM, CX, PR and Media, Leadership, Sales, Sales Support and DC, Sustainable Development, Change Management, Event management.

Modules covered:

International Marketing

Kalin Babusku

Kalin Babušku is the Managing Partner of Macedonia Export, working on Brand Management and Brand Development.He is responsible for development of the following brands on the international market:

NoBull…™ – (www.justnobull.com)