Sales and Negotiation Skills - Essential Negotiation Skills and Online activities for Sales Professionals with Mihail Kitanovski
Sendler & SPIN selling training
The psychology of customer needs. Opening the call. Uncovering and developing customer needs. The Selling Skills model. Situation Questions. Problem Questions. Implication Questions. Need-payoff Questions.
Cross Selling and Up - selling Techniques
Negotiation skills Training
Grow your online business
Mihail Kitanovski – short bio
Mihail Kitanovski works as a management consultant to the business community, assisting small and medium sized companies as well as multinationals with business strategy, sales, financing and top line growth issues. He is recognized for his work with international business partnerships, and is published in the field. Since 2007, Mihail is also the owner and general manager of Kitanovski & D2EM Consulting company.
In the past 20 years, Mr. Kitanovski has worked in 30 countries all over the world, for more than 700+ clients. Before founding D2EM Consulting, Mr. Kitanovski worked for regional ITC corporation and Project Development in banking sector. As a consultant, he has worked in France, Russia, Monaco, Germany, Italy, China, Slovakia, Canada, UA Emirates, Nepal, Belgium, Slovakia, Poland, Macedonia, Turkey, Slovenia, Serbia, Croatia, Montenegro, Hungary, Romania, Bulgaria, Moldova, Albania, and Greece.
Mr. Mihail Kitanovski is a Management Consultant doing in-house business consulting and open session training, as well as several years coaching for 1st and 2nd level management. He holds a Bachelor’s Computer Science, Master’s degree in HRM from the ISPPI Institute in Skopje and postgraduate several coaching sessions at GSPIA in Pittsburgh.